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Online Banking Coming Soon

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Facts about Online Banking and Your Security

  • Bank Security
    • Multi-Factor Authentication
      • requirement of security questions and security image
    • Monitoring Activity
      • banks monitor attempted intrusions and notify customers of suspicious activity
  • Customer Security
    • Complicated Passwords
      • use a combination of letters and numbers
      • do not use birthdays, addresses, family member names, etc.
    • Anti-Virus Protection
      • have up-to-date virus protection that scans incoming files and e-mails
    • E-mail Safety
      • do not e-mail personal or account information
    • Log Out
      • always log off or sign out, do not just “X” out
  • Online Threats
    • Phishing
      • criminal attempt to get personal information by sending e-mails that make you think it is from the bank
    • Card Skimming
      • criminal attempt to get personal information by tampering with ATM machines
    • Spyware
      • software that is unknowingly loaded onto computer to gather personal information and is then sent to criminal

**Helpful Tips**

  • Have anti-virus protection
  • Do not respond to e-mail requests for personal information until you talk to your bank
  • Keep track of your accounts, so you can let your bank know immediately when something is wrong
  • Help friends and family be aware of these situations

ALWAYS CONTACT THE BANK IF YOU HAVE A SUSPICIOUS E-MAIL OR PHONE CALL FROM SOMEONE TRYING TO GET YOUR PERSONAL OR ACCOUNT INFORMATION

Billpay Facts

  • Payees
    • Customer sets up payees
    • At that time payment type will be determined
      • Check or electronic
  • Payments
    • First time payments need to be scheduled at least 8 days prior to due date
      • Can be adjusted once the customer knows the amount of time it takes to make it to the destination and be posted by payee
    • If payment is being made by a paper check, the check will be printed the day the customer selects and sent via mail
    • If payment is being made electronically, the payment will be sent the day customer selects
      • Payee may take a few days to post payment

***Contact your local branch today to enroll in billpay***


G.W. Jones Exchange Bank

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